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FAQ

 

Q1: Why choose WIN TEND?

Our faith is customer first +quality first + affordable price, over 9 years wealth experience in catering field and exporting.

Q2: What is WIN TEND service?

You send me email or inquiry – answer all question and send detail quotation list – order confirmation – payment – mass production – inspection report – balance payment – booking – loading- Custom Clearance – on board – send you original document – shipment- goods arrival

Q3: Can I get sample for checking quality before order? Should I need to pay?
Many items could provide FREE sample but need to charge the freight. And some items need to charge sample fee+ freight but could refund the sample fee when you place order. Customize sample need to charge sample cost+ freight, no refund.
Q4: Can I send you our own design? 
Of course, if you could send drawing, we could quote you within 3 days. If just let me know some photos or idea, our experienced engineer could make drawing for you.
Q5: What should I do if have quality problem?
Just write me and we would response within 2 days

 

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